Mission

PetSure will maintain it's position as the leader in underwriting and administrating pet health insurance products not only in terms of policy growth and maximising shareholder value, but also in terms of product innovation and product distribution.

We will achieve our mission by...

* Being committed to eliminating the financial stress associated with a dog or cat's veterinary needs
* Understanding that we exist to generate a profit in order to operate a sustainable business and to maximise shareholder value
* Recognising that profitability at all costs is not desirable but must be attained by demonstrating our core values in all our business dealings
* Being professional in our appearance, behaviour and conduct
* Fostering a rewarding, supportive and challenging work environment
* Recognising the aspirations and unique skills of individuals and reward success with responsibility and empowerment
* Positioning ourselves as a partner of choice to those companies seeking to offer pet insurance to their own customers or to the customers of intermediaries for whom they may act

Ethos

We will continue to achieve our mission by being understanding and compassionate and will reflect our respect for animals and people by valuing the principles of honesty, reliability, friendliness, trust and teamwork. We are committed to using these values to provide exceptional service to our partners, their customers, pet owners, veterinarians and our colleagues.

 

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