PetSure at a Glance

In the community

At PetSure, our people are passionate about helping to build and strengthen the communities we are a part of.

Through our long-standing commitment of giving back to the community, we have participated in programs that:

  • help develop and inspire vets of the future,
  • give newly graduated vets a taste of corporate work experience, and
  • encourage Indigenous youth in the pursuit of higher education.

We firmly believe that as Australia’s largest pet insurer, we also have an opportunity to support our pet parents and the veterinary industry with innovative initiatives, and thought-provoking insights into the health and welfare of cats and dogs. Our Chief Veterinary Officer, Dr Magdoline Awad, supports this belief in her role as an industry ambassador.

PetSure in the Indigenous Community

Diversity is a core component of the PetSure culture, and we are proud to partner with the University of Technology Sydney (UTS) and the Jumbunna Institute for Indigenous Education to help support its Indigenous programs.

Our first initiative is involvement in the Galuwa program, which encourages more Indigenous youth to pursue a higher education. In the Gadigal language, Galuwa means “to climb”.

The aim of the Galuwa program is to:

  • Develop relationships with high school students to encourage the pursuit of a higher education,
  • Provide exposure to future work experience, internship and career options,
  • Increase knowledge and appreciation of Indigenous culture across participating organisations,
  • Improve relationships with external Indigenous organisations, and local Aboriginal and Torres Strait Islander communities, and
  • Provide PetSure mentor support to Indigenous students at UTS.

Our ongoing Indigenous commitment will include the provision of work and study arrangements for students gaining university entrance, as well as offering work experience during term breaks for students still attending school.

Members of PetSure’s T.E.A.M (Talent, Exchange and Mentoring) program will also participate in cultural immersion by visiting various NT communities. This will allow us to illustrate the strength of PetSure’s commitment to the students, the communities they come from, and our mentoring program.

Read more about the Galuwa Program in News & Media.

Supporting vets of the future

AVA Graduate Mentoring Program

PetSure is proud to be a sponsoring partner of the Australian Veterinary Association’s (AVA) mentoring program for graduating vets. The AVA graduate mentoring program connects experienced veterinarians with new graduates so they can receive one-on-one advice and support as they transition into the profession.

In an industry where the lead occupation often tops the list of those suffering stress, a scheme that buddies new graduates with older and more experienced vets to discuss and "download" their experiences in their first few years in the vet world can provide vital health and wellbeing support.

The AVA graduate mentoring program connects experienced veterinarians with new graduates so they can receive one-on-one advice and support as they transition into the profession. The program is structured over a 12-month period, and participation is voluntary. Since the launch of the program in October 2015, the AVA has connected over 600 final year veterinary students with a mentor.

See what the program’s mentors have to say about their involvement in News & Media. Learn more about the Mentor Program at

Future Vet Kids Camp

The future health and happiness of our pets depends strongly on the quality of our future vets. Which is why we’re excited to be a partner of the Future Vet Kids Camp, an exciting veterinary-inspired school holiday program that caters to kids aged 9 to 16 years.

Held at the beginning of each year in Sydney, the camp offers new experiences that inspire kids to return multiple times. And as part of our partnership, PetSure funds two scholarships to the program. The scholarship allows two young pet lovers attend the Camp for free so they can learn about what it takes to be a vet.

Veterinarian and camp director Dr Scott Bainbridge, appears on Animal Planet’s TV show Animal House Call and loves to share his passion for what he believes is the greatest job in the world.

The annual program encourages responsible pet ownership, and a love and appreciation of animals of all kinds and their habitats, while providing insight into the profession of veterinary medicine. It also encourages young and passionate pet lovers to get excited about pursuing a career of working with animals, and start making a difference for pets and people around the world. Learn more at

Vet Student Work Experience

At PetSure, we believe that great support and experiencing a great working environment in the first year following a graduating vet student’s education are paramount to a successful and long-term veterinary career.

So we are delighted to provide an annual opportunity for vet graduates to work in a different field of the veterinary profession, through a four-day work experience program in the Sydney PetSure offices.

This program allows graduates to use the skills they’ve learnt during their years of study within the Pet Insurance Industry, in a unique environment.

Throughout the four days, students are exposed to the everyday workings of PetSure through time with Claims and Customer Service teams in Operations, and other areas that provide valuable insights into the industry.

To learn more about the program, or to apply, contact us at

Supporting our industry

Our Chief Veterinary Officer, Dr Magdoline Awad is a strong ambassador for the improvement of health, care and welfare for pets in our country.

She currently sits on the following committees: